Reviews

What our customers say

5.0 from 24 Google reviews

Alan Garfinkel August 2026
Brandon at DRS disaster restoration services is an absolute gem, honest, hard-working, dependable, and committed to doing the job right. He delivered excellent work, and I recommend him without hesitation.
Response from Disaster Restoration Co. Thank you so much for the kind words. We’re lucky to have Brandon on the DRS team, and we couldn’t agree more. He takes a lot of pride in doing things the right way and taking great care of our customers. We truly appreciate you trusting DRS and taking the time to share your experience!
brad dickens August 2026
Responded immediately and did an amazing job
Response from Disaster Restoration Co. Thank you so much. We know how important a quick response is when you’re dealing with unexpected damage, and we’re so glad our team could be there when you needed us. We truly appreciate you choosing DRS and taking the time to leave us a review!
Jeff Lang August 2026
DRS responded immediately upon call after a water incident at our Vail home, that caused significant damage to kitchen and basement. Demolition technicians Jose and Emi worked tirelessly and expertly for three weeks to carefully dismantle the damaged drywall, floors and cabinetry to prepare for reconstruction. The whole DRS team was attentive, responsive and great to work with.
Response from Disaster Restoration Co. Thank you so much for taking the time to share your experience! We know how overwhelming significant water damage can be, and we’re glad our team was able to respond quickly and help you through the process. We’ll be sure to share your kind words with José and Emi — they work incredibly hard and take great pride in caring for our customers and their homes. Thank you for trusting DRS with your Vail home.
Michael Griffinger July 2026
Ryan and Mark were terrific. Responded promptly and cooperative at all times. Always available to meet or take calls. We had an excellent experience with them.
nancy smith May 2026
Extremely professional crew. Detailed work throughout. If I could give more stars I would. Highly recommend 🤩
Matthew Cuccio May 2026
Osman and José did a great job. Very professional. I would highly recommend DRS.
Ken Gold April 2026
Great job done by Ethan and Jose getting right over here after the water heater broke and mitigating all the damage. Amazing work!
Levi Rozga March 2026
Having water damage in your house is the worst. I'm really glad we chose DRS to help. Ryan Kunkle is so knowledgeable about the insurance process and acted as an advocate for us throughout the entire process. I can't imagine going through that without him. Thank you Ryan and the crew at DRS!
Lou Armitage February 2026
DRS was fantastic. I was out of town when a leak popped up, and they responded quickly and handled everything right away. The team was calm, professional, and didn’t add any stress to an already stressful situation. They got the job done fast and efficiently, and I felt confident everything was taken care of. Highly recommend.
Meghan Wilson January 2026
DRS arrived promptly, and the communication throughout the entire process was amazing. If you want your mitigation job down correctly they are the people to call.
Chris Rowberry November 2025
DRS helped us with a water event at our home due to a pipe leak inside a wall that caused damage to three floors. They handled everything from mitigating the damage and demo to negotiating with the insurance company to the renovation and repairs. They were incredibly responsive and it was nice to have a team in our corner to navigate the situation, work with our insurance adjuster, and manage all the subcontractors. Keira, Ryan, Jace, and the whole team were great to work with.
Casey Aberth October 2025
Jace and Jay really crushed this job, I was really happy with their communication and commitment to doing it done quickly and professionally. Very responsive and thorough
Laurie Slaughter August 2025
Great prompt service!
Christy Lippert July 2025
Great customer service. Efficient crews. Have used them 3 times and highly recommend.
Michael Hand April 2025
As a contractor, having a reliable emergency response partner is everything and DRS is hands down the best in the business. They are my go to team when disaster strikes. From the initial call to the final walkthrough, they handle every step with professionalism, speed, and care. Their crews are always prompt, clean, and respectful on every job site. They communicate clearly, show up ready, and consistently deliver high-quality restoration work. If you’re looking for a team that’s dependable, tidy, and truly knows their stuff DRS is it. Easily the top restoration team in town.
Michelle Friedman April 2025
DRS was incredibly professional, on time, friendly and helpful helping with our insurance details. I highly recommend DRS for all your flood, fire, and mold needs!
Laurie Baggott February 2025
Great experience working with Ian, Keira, and Jace. Their communication was as great as as their work and made a month long ordeal so much better than it could have been. Highly recommend them and appreciate all their help.
Stacy Schoening Knox February 2025
VERY pleased with DRS. They were timely, respectful, tidy, and great with communication. Highly recommend and will always DRS is the future.
Rachel McKeefer January 2025
I cannot recommend DRS enough! They are extremely responsive, thorough, and trustworthy! I call them often for work and they always help with amazing expediency.
Andrea Tarr January 2025
Highly recommend in Vail. Keira, Ian and their team were knowledgeable, professional and quick to respond to our issue. They treated our home with respect - covering and protecting all areas in which they worked and leaving it clean. They quickly diagnosed the problem, immediately gave me an estimate and promptly completed the work. I hope I never need this type of service again but if I do I would call them.
Response from Disaster Restoration Co. Thank you for your kind words and recommendation! We’re thrilled to hear that Keira, Ian, and the team provided professional, efficient service and treated your home with care—don’t hesitate to reach out if you ever need us again!
Todd Whitelow August 2024
Disaster a recovery is an incredible company that’s helps you get through some of the worst times in your life.
Alexandra Arana July 2023
I have used DRS on several occasions and they have done a fantastic job. Ian is so helpful and responsive!
Ame Onofrey February 2021
I manage a number of private and rental homes in the valley and I know how important it is to get a team quickly on site when things are turning upside down. One of my homeowners had just arrived to spend the month in their home. A week after arrival, with a house full of family, they had what was just a little wet spot on the floor the prior evening to a whole bedroom floor drenched with water. I called DRS and before I had time to finish the voicemail I received a text that they would call me back. They called me back a minute later. DRS was there within 30 minutes to assess the situation. They had all the equipment needed to stabilize the room while I had a team up on the roof to work on the ice dam that had formed and was melting. With the team's arrival, the homeowner's worries were immediately eased. They scrambled and were able to manage the problem and not have to move the large family to another location. What a relief to the owner and to me. We felt so taken care of and well cared for. Thank you DRS.
Response from Disaster Restoration Co. Hi Ame, what a relief our team at Disaster Restoration Services, located in the Vail Valley, were able to accommodate your homeowners. We understand there are a few choices when it comes to damage restoration companies, thank you for trusting in us.
Julie Lohre February 2021
They also removed mice infested insulation and installed a crawlspace vapor lock dampness barrier. Ian and his crew were very responsive, professional, polite, prompt and efficient. The quality and thoroughness of their work is obvious and excellent. There was a delay (2 days) in getting his insulation contract guys but he was very communicative and clear they were worth the wait and I agree. All in all, a great service experience!
Response from Disaster Restoration Co. Dear Julie, thank you very much for taking the time in posting a review for Disaster Restoration Services. We make a point to put our clients first and to make sure each job is completed with thoroughness. We are happy to hear our crew exceeded your expectations.